Following the tragic events that took place in Paris on Friday 13th November and subsequent developments over the week, the Foreign and Commonwealth Office (FCO) continues to monitor the developing situation on the ground in Paris as well as provide guidance to the public and insurers alike as to the recommended position in regards to travel to France as the country adjusts and responds to this on-going threat.

Whilst the FCO is not advising against travel to the city of Paris and the rest of the country at this time, there remains a high threat from Terrorism and the UK Government advises caution and vigilance from British nationals in Paris at this time. A national state of emergency has been declared in France for a 3 month period and public gatherings, flying drones and use of fireworks in the Ile de France region (Paris and surrounding area) are prohibited. In the case of any urgent attention or assistance, the emergency phone number for France is 112.

Our school clients should be aware that the French Ministry of Education has cancelled all school trips within France by French schools until Sunday 22nd November. This includes excursions to cultural sites (such as theatres, museums, etc) and travel by school groups on public transport. For this reason, the Foreign and Commonwealth Office recommends that British schools planning to take groups to France between now and 22nd November not to travel. Should a trip already be under way in France, The French Ministry of education has confirmed that they may continue as originally planned but advise that precaution and extra diligence be taken where possible.

DE Ford recommends that any clients currently in Paris or who have plans to travel to the city contact their airline, travel provider as well as their insurer for advice and to clarify their individual position in regards to cancellation or rearrangement of their trip. In addition, due to increased security measures and the on-going disruption to cross channel services due to migrant activity in and around Calais, it is recommended that prior to traveling to France you check online with your chosen operator and plan your journey to avoid disruption.

If you are in any doubt with regard to the scope of your travel insurance cover or the response that insurers may have, we recommend that you speak to your insurance advisor.

The team at DE Ford offer their deepest sympathies to all those affected and their families during this tragic time.

Covid-19 Notification

We are following guidance and trying to ensure that our staff can work from home where possible. If you wish to make contact, please continue to use the direct telephone or email details for your usual contact(s).

If you are making a general enquiry or do not know your service contact(s) please call 01904 784141or send an email to

xCenta Risk Management Portal

Our team of Risk Managers have been busy developing and building a new Microsite portal. Our aim is to update the service to ensure our risk management clients continue to have access to lots of useful risk assessment guidance, case studies, forms and templates.

To access the Resource Portal, please Click Here to log on to our xCenta system.

If you have any questions or are unsure of your Username or Password, please speak directly to our xCenta Support Team on 01777 861829.

Thank you.

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