Following the tragic events that took place in Brussels on Tuesday 22nd March the Foreign and Commonwealth Office (FCO) continues to monitor the developing situation on the ground in Belgium as well as provide guidance to the public and insurers alike as to the recommended position in regards to travel to Belgium as the country adjusts and responds to this on-going threat.

Brussels airport has announced that there will be no passenger flights into and out of Brussels airport on 23 and 24 March 2016. Eurostar is now running a normal service to Brussels. If you are planning on travelling to Brussels and the surrounding areas you should consider factoring in extra time for your journey due to increased security measures in place at UK ports and borders.

All Public transport in Brussels is now operating.  If you need to contact the emergency services in Belgium you should call 112.

D E Ford recommends that any clients currently in Brussels or who have plans to travel to the city contact their airline, travel provider as well as their insurer for advice and to clarify their individual position in regards to cancellation or rearrangement of their trip.

We understand further information will come out in the coming days howvever, if you are in any doubt with regard to the scope of your travel insurance cover we recommend that you speak to your insurance advisor.

The team at D E Ford offer their deepest sympathies to all those affected and their famillies during this tragic time.

Covid-19 Notification

We are following guidance and trying to ensure that our staff can work from home where possible. If you wish to make contact, please continue to use the direct telephone or email details for your usual contact(s).

If you are making a general enquiry or do not know your service contact(s) please call 01904 784141or send an email to

xCenta Risk Management Portal

Our team of Risk Managers have been busy developing and building a new Microsite portal. Our aim is to update the service to ensure our risk management clients continue to have access to lots of useful risk assessment guidance, case studies, forms and templates.

To access the Resource Portal, please Click Here to log on to our xCenta system.

If you have any questions or are unsure of your Username or Password, please speak directly to our xCenta Support Team on 01777 861829.

Thank you.

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