D E Ford Insurance Brokers is Part of the PIB Group, as part of our response to the Coronavirus pandemic we have set up a dedicated microsite with advice on a range of insurance and business subjects, including information regarding if you find yourself in temporary financial difficulties, click here to visit the site.

The gentleman was in his early thirties, smartly dressed and quietly spoken. He asked for directions to Platform 7. Happy to oblige, Mr C put his overnight bag on the floor and in his usual way gave the polite stranger directions to platform 7, gesticulating wildly as he did so.

His wife and travelling companion, Mrs C smiled knowingly and, used to her husband’s flamboyant ways, continued to watch the flow of people coming and going on the platform. She heard the gentleman thank her husband and hurry away. Mr C turned to pick up the overnight bag. It was no longer on the floor between them.

Mr C, a high net worth customer of D E Ford, notified the station officials at St Pancras and then rang his broker on his way home. The bag contained the usual array of items for a weekend away, but also Mrs C’s expensive special occasion jewellery which she had worn the evening before at the Albert Hall. Fortunately Mr. & Mrs C’s household policy provided the cover they needed and D E Ford was able to forward copies of the valuations they had on their file to insurers, this ensured that the claim was settled promptly.

Covid-19 Notification

We are following guidance and trying to ensure that our staff can work from home where possible. If you wish to make contact, please continue to use the direct telephone or email details for your usual contact(s).

If you are making a general enquiry or do not know your service contact(s) please call 01904 784141or send an email to info@deford.co.uk

D E Ford Insurance Brokers is Part of the PIB Group, as part of our response to the Coronavirus pandemic we have set up a dedicated microsite with advice on a range of insurance and business subjects, including information regarding if you find yourself in temporary financial difficulties, click here to visit the site.

xCenta Risk Management Portal

Our team of Risk Managers have been busy developing and building a new Microsite portal. Our aim is to update the service to ensure our risk management clients continue to have access to lots of useful risk assessment guidance, case studies, forms and templates.

To access the Resource Portal, please Click Here to log on to our xCenta system.

If you have any questions or are unsure of your Username or Password, please speak directly to our xCenta Support Team on 01777 861829.

Thank you.

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