With increased road users come increased road incidents. Whether clients have small or large fleets, drivers especially on the motorway can be prone to the odd bump or two. With premiums on the rise drivers may also not like to admit to causing an incident. We at D E Ford always endeavour to get the best results for our clients and any assistance is  greatly received.

Regarding a recent motor incident involving a German lorry, due to a language barrier the third party was unable to provide his insurance details and initial efforts to identify the third party insurers proved fruitless. Luckily our client had taken photos not only of the driver but the logo on the lorry. I was then able to use my sleuthing skills to locate the company in Germany who then informed us of their insurers enabling us to deal with the claim.

Taking photographs helps in numerous ways; it can confirm the involvement of ‘forgetful’ third parties and counter injury claims from phantom passengers.

Covid-19 Notification

We are following guidance and trying to ensure that our staff can work from home where possible. If you wish to make contact, please continue to use the direct telephone or email details for your usual contact(s).

If you are making a general enquiry or do not know your service contact(s) please call 01904 784141or send an email to info@deford.co.uk

xCenta Risk Management Portal

Our team of Risk Managers have been busy developing and building a new Microsite portal. Our aim is to update the service to ensure our risk management clients continue to have access to lots of useful risk assessment guidance, case studies, forms and templates.

To access the Resource Portal, please Click Here to log on to our xCenta system.

If you have any questions or are unsure of your Username or Password, please speak directly to our xCenta Support Team on 01777 861829.

Thank you.

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