Late one evening, the neighbour of one of our policyholders decided to carry out some heavy duty garden maintenance, this involved the attempted felling of two trees within the boundaries of our policyholder’s land, which the neighbour believed to be causing satellite signal issues. 

The neighbour appeared to believe that the removal of two trees would vastly improve his signal and therefore proceeded to chop down the trees!

Before they were able to complete the job, they either became tired or were disturbed, as our client found two part-felled trees the following morning.

Fortunately, our client had an all risks commercial combined property policy in force and D E Ford’s were able to identify cover under a special condition, as the trees may have been an immediate threat to the safety of life should they have fallen of their own accord. This enabled insurers to meet the cost of professionally removing the trees, as opposed to the policy holder not only losing his trees, but money from his bank account as well.

Covid-19 Notification

We are following guidance and trying to ensure that our staff can work from home where possible. If you wish to make contact, please continue to use the direct telephone or email details for your usual contact(s).

If you are making a general enquiry or do not know your service contact(s) please call 01904 784141or send an email to

xCenta Risk Management Portal

Our team of Risk Managers have been busy developing and building a new Microsite portal. Our aim is to update the service to ensure our risk management clients continue to have access to lots of useful risk assessment guidance, case studies, forms and templates.

To access the Resource Portal, please Click Here to log on to our xCenta system.

If you have any questions or are unsure of your Username or Password, please speak directly to our xCenta Support Team on 01777 861829.

Thank you.

Site Navigation