The relationships with our clients are paramount, but don’t just take our word for it…
Autism Plus chose D E Ford to be their Insurance Broker in 2013 after meeting a range of insurance brokers when it was due for renewal. They have worked very closely with us, and even visited all of our sites across Yorkshire and Humberside to ensure they knew our business inside and out and to ensure we got the best policy for our business and value for money. They keep us regularly informed as to what is happening in the insurance world, and communicate monthly with us as to what is happening in our organisation. We also have the Risk Management which has been invaluable to our organisation since it has been implemented, and streamlined our health and safety processes.
Overall a first class service from a first class broker.
We have worked with D E Ford Insurance Brokers for many years, and have always received a very friendly and professional service. They are always there to help and are very responsive. Nothing is ever too much trouble. D E Ford have always demonstrated a thorough understanding of our business and our business needs, and also of the insurance market and how it can best work for us. As a result we have been provided with a service of the highest quality in respect of both selecting the best and most appropriate covers, and also in respect of claims handling and management, which has been excellent over the years, with first class results having been achieved.
The service that The Oaklea Trust has received from D E Ford has been excellent. Whether it is just a small general enquiry, or something more involved I know that the D E Ford team will respond quickly and give me the information I need to get on with the job of running a charity. They understand the organisation well and their advice is appropriate to the context in which we work. The Risk Management team give us practical assistance and provide us with confidence that we are in capable hands. I would not hesitate to recommend D E Ford to any other charity.
Our insurances are arranged by D E Ford Insurance Brokers. The service we receive is excellent; all members of staff are extremely knowledgeable and highly efficient, as well as being very helpful, polite and cheerful. Any queries are given immediate attention and quickly resolved. A very professional service is provided by everyone.
We first used DE Ford for insurance advice in 2002 and when I purchased a sizeable manufacturing business in 2006 I had no hesitation in turning to them for advice not only about insurance but also Health & Safety. In addition to creating a significant saving on premium the advice given regarding Health & Safety has been invaluable and we now hold ISO 18001 Certification. When we have had any claims to deal with the DE Ford response has been extremely professional and over the years I have had no hesitation in recommending DE Ford to other businesses.
Treetops Hospice moved to D E Ford in 2008 and immediately made significant savings on our insurance premiums. Since then we have received an exemplary service and the premiums paid have remained at a very competitive level. When a claim has been made it has been dealt with efficiently and funds arising have been received promptly. I would recommend D E Ford to any Hospice.
D E Fords have been our insurance broker since 2011. Their experience and knowledge of the Youth Project sector, coupled with a focus on service delivery ensures we always receive accurate and timely advice. Ford’s help take the stress out of what can be a confusing and technical area of business. The annual review meetings with our account manager have been very helpful in getting updates on related law and good practice. A very difficult building issue was dealt by
D E Ford’s staff with confidence and regular communication which was reassuring and reduced our anxiety levels. Finally, there is always a member of staff we can talk to who knows our organisation and so we do not have to rely on just our account manager or just one D E Ford member of staff to progress issues. All in all a personalise service, with experienced and skilled staff that gives us peace of mind in the current funding environments.
We have been a client of D E Ford for three and a half years. I find the quality and standard of work to be very high, insurance queries are always dealt with promptly and professionally, regardless of how small, or sometimes insignificant, they are.
I feel D E Ford go “above and beyond” any service we have received in the past, not only providing a good brokering service, but offering advice and adhoc help when required, for example when we take on new business.
The patience, friendliness and professionalism displayed by all the team is second to none.
I would thoroughly recommend D E Ford, not only do they ensure we have the correct cover for our business at the best rates at renewal, they also provide a good service all year round.
D E Ford’s have a thorough understanding of the Domestic Violence sector. Their
advice is invaluable and their service is first class
The team at D E Ford truly understand the hospice sector and the day to day challenges we face. We seek
comfort in knowing all our insurance needs are looked after. D E Ford always respond to any situation
that arises both quickly and efficiently, which allows us to get on with running our hospice. We would
recommend D E Ford to any organisation.
Ampleforth Abbey Trust has been a client of D E Ford/Ford Risk Management for nearly 20 years. The original rationale for appointing D E Ford to be our insurance broker and our competent advisor for risk management was an intuitive belief in the integrity of their highly professional and personal approach to business and client support; over the years, intuition has been superseded by a track-record which has confirmed our initial perceptions. It does not take long to understand that D E Ford functions as a business family, and the warmth and cordiality of its own workplace extends to its clients. We value the day-to-day approachability of D E Ford staff who are always available to discuss minor as well as major issues, and to offer supportive professional guidance. In summary, D E Ford is a highly reputable company which adds value to our work; it is a company which believes in relationships, and understands that getting to know its clients is fundamental to supporting and working with them productively in the long-term.